Refund policy

Return & Refund Policy

At Bikinis by Camila Ortiz, we are committed to providing high-quality authentic Brazilian swimwear.

Due to the intimate nature of our products and for hygiene and health reasons, all sales are final.

No Returns, Exchanges, or Refunds

We do not accept:

  • Returns
  • Exchanges
  • Refund requests
  • Store credits

Please carefully review your order, size selection, color, and style before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged or if you receive the wrong item, please contact us within 48 hours of delivery at:

Phone: 954-856-3510

Instagram: @bikinis.by.camila.ortiz

We may request photos of the item and packaging to review the issue.

We encourage all customers to review product descriptions and sizing information before purchasing. If you have questions regarding fit or sizing, please contact us before placing your order.

Order Cancellation

Once an order has been placed, it cannot be canceled, modified, or refunded.

By completing a purchase with Bikinis by Camila Ortiz, you acknowledge and agree to this Return & Refund Policy.

Bikinis by Camila Ortiz

Coral Springs, Florida

Instagram: @bikinis.by.camila.ortiz

Phone: 954-856-3510